Service & Value
Committed to delivering superior service to you
Excellent service has always been at the heart of what we do. Adelaide (now Cornmarket) started life more than 20 years ago, providing insurance directly to customers buying cars from a leading motor sales group in Northern Ireland.
While the business has grown and changed considerably since then, we’ve stayed true to the principles of excellent customer service.
The Auto Express Driver Power 2015 survey voted us No.1 for Friendliness and Helpfulness, Keeping you informed, Value for Money and Overall Experience, resulting in us being voted Best British Insurance Provider. Furthermore, the 2016 Consumer Intelligence Poll named us Most Trusted, Most Recommended, and Best Service in 2016. Over 24,000 consumers took part in the survey in which they voted their current providers on a scale of 1 to 10. You can read more about that here
Before you even get as far as contacting us, we have already canvassed the marketplace to find the best insurance products for our customers.
These products are tailored to match the needs of the affinity groups that we have chosen to serve. We focus on providing exceptional service to these niche markets rather than trying to be a Jack of all trades insurance company.
You can rely upon us to give advice and recommendations that are driven by your needs. It’s all part of the service. When you call us, you’ll speak one-to-one with a member of our team who works exclusively in the area of insurance you’re calling about.
All our team are locally based and focused on providing a hassle-free service that delivers expert advice and helps you to get the best possible value for money. Put our service to the test by getting a quote.